ITIL4® Foundation – Training Course Online
Durata: 12 ore
Codice: ELITIL4F
Elearning Course. The Foundation online Course with Peoplecert accreditation will introduce you to service management key concepts, ITIL principles, the service value system (SVS), practices and their role in a service provider organization.
Get certified at your own place
30 days online access (or longer)
The course is fully...
Prezzo: 500,00 €
Edizioni del corso: ONLINE
ITIL4® Specialist - Drive Stakeholder Value Online
Durata: 18 ore
Codice: ELITILDS
Elearning Course. DSV looks at the engagement and interaction between a service provider and their customers, users, suppliers and partners, focussing on how organizations can convert demand into value with the use of IT enabled services.
Learn about SLA design, multi-supplier management, communication, relationship management, customer experience and user experience design, and customer journey...
Prezzo: 825,00 €
Edizioni del corso: ONLINE