This course presents fundamental negotiation concepts and theories, also for intercultural contexts.
Learning is enhanced through practical exercises.
Participants learn to handle conflicts and build win-win relations with both internal stakeholders (employees, superiors or peers) and external stakeholders (clients, business partners, suppliers or public institutions).
- The negotiation process
- Preparation & tactics
- Conflict management
- AssertivenessIntercultural awareness
- Relational Skills
- Communication Skills
- Negotiation styles
- Negotiation strategies
- The importance of trust
Manages, supervisors, coordinators, employees at all levels; any professional that negotiates or manages negotiations of any type.
The course is useful for those persons who wish to become more confident in negotiating and want to increase and develop the effectiveness of their negotiation skills, in any context.
Knowledge of the English language at B1 level; ideally participants are fluent and comfortable when speaking English
I nostri corsi sono finanziabili attraverso i principali Fondi Interprofessionali. Contattataci per ulteriori informazioni.